Frequently Asked Questions
Find answers to common questions about your Moxy experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Moxy is committed to ethical fashion. 70% of our current collection uses organic cotton or recycled polyester, and we aim for 100% by 2025.
How should I care for my Moxy garments?
Care instructions are printed on the inner label of each garment. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you restock items that are sold out?
We frequently restock core essentials. For seasonal pieces, you can sign up for 'Back in Stock' notifications on the specific product page.
Do you offer international shipping?
Yes, Moxy ships to over 50 countries worldwide. Shipping costs and delivery times vary by location.